Frequently asked questions
Data charges do not apply only if Dialog mobile data is used. Data charges may apply if links opened are on external browsers. Data charges may apply if mobile roaming is active.
Yes, the Dialog Self Care App has been upgraded to the MyDialog app to serve you better.
You can add a maximum of 20 connections.
Data charges will not be applicable for Dialog users.
Yes. Standard data charges will be applicable
You need to have a sufficient data balance to access the app.
Android 4.4 and above, iOS 11.0 and above, Huvawei - available on Huawei Manage Services based devises on AppGallery
Yes. The app supports the English, Sinhala, Tamil, and Chinese languages
Yes, you can pay using any valid credit/debit card.
Yes, non-Dialog users can access Star Points, eZ Cash accounts and explore other Dialog services