Dialog Star Rewards

Welcome to a world of exclusivity & privilege with Dialog Star Rewards! As a member, you will enjoy the best loyalty benefits throughout the year while being a part of the expansive Dialog network, along with its island-wide partner merchants. Reap a range of rewards throughout the year with our carefully selected offers and personalized discounts.
3 Star
3 Star
6000

Points needed

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5 Star
5 Star
25,000

Points needed

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7 Star
7 Star
35,000

Points needed

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Dialog OFFERS

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Dialog OFFERS

Merchant OFFERS

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Merchant OFFERS
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Dialog Star Rewards Terms & Conditions


  • All Dialog Prepaid & Postpaid Customers are eligible to earn Tier Points based on the reloads/ monthly bill payments made to Dialog and for the number months they have been with the Dialog network.

  • Tier points earned from 01st December of a year to 30th November of next year will determine your Dialog Star Rewards Loyalty Status (3 Star, 5 Star, 7 Star) for the following year. (Ex. Points earned from 01st December 2020 to 30th November 2021 determines the Reward category for the year 2022)

  • These tier points are added monthly and could be checked through the MyDialog App, Genie App, monthly bill or dial #141#.

  • The total due amount as of 30th November of the time period considered for the Tier points calculation needs to be settled in full, on or before the 30th November of that year, in order to be eligible for the Dialog Star Rewards Loyalty Status.

  • Any outstanding debt to Dialog from permanently disconnected services will invalidate eligibility unless all outstanding amounts are fully cleared by 30th November of the year considered for Tier points calculation.

  • Timely settlement of bills and good credit behaviour will be considered for eligibility of membership.

  • Monthly payments for any add-to-bill schemes, doctor’s appointments, bus/movie ticket purchases, easy payment device schemes and total taxes charged to your bill will not be considered in your eligibility to earn Tier Points.

  • The Company serves the right to determine what components of the paid amounts will qualify to earn these points.

  • As a loyal customer of Dialog, 100 points for each completed month on the network, will be earned on the connection with the longest network stay.

  • Points cannot be transferred or shared in full or partially.

  • Dialog does not have a scheme where additional points can be purchased, i.e., points of a third party cannot be purchased or added to your account.

  • Dialog Star Reward membership will be offered to the contractual/legal registered owner of the connection and not to a third-party member.

  • Dialog Star Rewards discounts offered, cannot be transferred or carried forward to the following year. All discounts have to be fully utilised before 31st December.

  • Membership for Dialog Star Rewards will be offered at the discretion of Dialog Axiata PLC and Dialog retains the right to downgrade, revise or discontinue membership at any time without informing the customer.

  • Customers will be evaluated quarterly, and whoever accumulated 6,000 Tier Points (within the current year) will be offered a 3 Star Reward Membership.

  • Quarterly tagging will only be considered for the customers who are not tagged as any Dialog Star Rewards Loyalty in a previous quarter.