Escalation Contact Points

Dialog is always committed to giving you the Best Service. Our aim is to resolve all issues at first point of contact , via our service centers, call center or account managers, however if you feel that you need to escalate any issues that need our respective departmental heads' attention , you may contact the following:

Escalations related to complaints (SR number) already raised

Escalations related to Dialog Enterprise Experience

Escalations related to Dialog Club Vision & CV RED Experience

Escalations related to Billing Experience

Escalations related to Retail Sales Points

Escalations related to Dialog Service Centres

Escalations related to Service Experience via Customer Interaction Centre

Escalations to CEO's Office