Escalation Contact Points

Dialog is always committed to giving you the Best Service. Our aim is to resolve all issues at first point of contact , via our service centers, call center or account managers, however if you feel that you need to escalate any issues that need our respective departmental heads' attention , you may contact the following:

Escalations related to complaints (SR number) already raised

Escalations related to Dialog Enterprise Experience

Escalations related to Dialog Club Vision & CV RED Experience

Escalations related to Retail Sales Points

Escalations related to Dialog Service Centres

Escalations related to Service Experience via Customer Interaction Centre

Escalations to CEO's Office