Our Business

Group overview

Dialog Axiata Group, a subsidiary of Axiata Group Berhad (Axiata), operates Sri Lanka’s Leading Quad-Play Connectivity Provider. Dialog Axiata PLC, listed on the Colombo Stock Exchange, supplements its market leading position in the Mobile Telecommunications sector with a robust footprint and market presence in Sri Lanka’s Fixed Telecommunications and Digital Television markets through its fully owned subsidiaries Dialog Broadband Networks (Private) Ltd (DBN) and Dialog Television (Private) Ltd., (DTV). Dialog Axiata Group is Sri Lanka's largest Foreign Direct Investor (FDI) with investments totalling USD 2.7 Billion.

The winner of six Global Mobile Awards, Dialog has the distinction of being voted by Sri Lankan Consumers as the ‘Service Brand of the Year’, ‘Youth Choice – Service Brand of the Year’, and for a record ninth year running, the ‘Telecommunication Brand of the Year’ at the SLIM-Nielsen Peoples Awards. The Company was awarded Sri Lanka’s ‘Most Valuable Consumer Brand 2019’ for the second year and ‘Top Telecommunications Brand’ for the thirteenth year in the Brand Finance league table and also won the ‘Industrial IoT Initiative of the Year’ award at the Global Telecoms Awards 2019. Dialog is an ISO 9001 certified company and has received numerous local and international awards, including the National Quality Award, the Sri Lanka Business Excellence Award and endorses the worldwide Sustainable Development Goals (SDGs) which aim to build a sustainable future for all by 2030.

Dialog has been at the forefront of innovation and digitisation in the mobile industry in Sri Lanka since the late 90’s, propelling the nation’s mobile telephony infrastructure to a level of advancement on par with the developed world. The company delivers advanced mobile telephony and high speed mobile broadband services to a subscriber base of ~15 Million Sri Lankans, via 2.5G and 3G/3.5G and 4G/4.5G networks, and in December 2018, Dialog showcased the first 5G pilot transmission in South Asia.

Our Values


Our Vision

To be the undisputed leader in the provision of multi-sensory connectivity resulting always, in the empowerment and enrichment of Sri Lankan lives and enterprises.

Our Mission

To lead in the provision of technology enabled connectivity touching multiple human sensors and faculties, through committed adherence to customer-driven, responsive and flexible business processes, and through the delivery of quality service and leading edge technology unparalleled by any other, spurred by an empowered set of dedicated individuals who are driven by an irrepressible desire to work as one towards a common goal in the truest sense of team spirit.

Corporate Values

  • Service From the Heart
  • Create the Future
  • Champions of Change
  • Exceptional Performance
  • Uncompromising Integrity
  • Responsible Leadership
  • One Team
structure-and-management

Corporate information

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Articles of Association

The Articles of Association of the Company was last amended on 10th of June 2010.

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Whistle-blowing

Upholding our core value of "Uncompromising Integrity", we have provided a channel for our employees,
shareholders, suppliers and customers to voice their concerns in an effective, responsible and secure manner.

Whistle-blower web reporting


Whistle-blower web reporting system

(Available English, Sinhala and Tamil)

Whistle-blower Hotline


(011) 244 5413
(Toll-free)