Our Business

Group overview

Dialog Axiata Group, a subsidiary of Axiata Group Berhad (Axiata), operates Sri Lanka’s Leading Quad-Play Connectivity Provider. Dialog Axiata PLC, listed on the Colombo Stock Exchange, supplements its market leading position in the Mobile Telecommunications sector with a robust footprint and market presence in Sri Lanka’s Fixed Telecommunications, Digital Pay Television, Digital Services, Financial Services, and IT services markets through its subsidiaries, Dialog Broadband Networks (Private) Limited (DBN), Dialog Television (Private) Limited (DTV), Digital Holdings Lanka (Private) Limited, Dialog Finance PLC, and H One (Private) Limited. Dialog Axiata Group is Sri Lanka's largest Foreign Direct Investor (FDI) with investments totalling USD 3 Billion.

Dialog has been at the forefront of innovation and digitisation in the mobile industry in Sri Lanka since the late 90’s, propelling the nation’s mobile telephony infrastructure to a level of advancement on par with the developed world. The Company delivers advanced mobile telephony and high speed mobile broadband services to a subscriber base of over 17 Million Sri Lankans, via 2.5G and 3G/3.5G and 4G/4.5G networks, and in December 2018, Dialog showcased the first 5G pilot transmission in South Asia.

The winner of six Global Mobile Awards, Dialog has the distinction of being voted by Sri Lankan Consumers as the ‘Telecommunication Brand of the Year’ for a record eleventh year and the ‘Service Brand of the Year’ for the third consecutive year at the SLIM-KANTAR People’s Awards 2022. The Company was also awarded ‘Sri Lanka's Most Valuable Brand’ for the fourth consecutive year and ‘Most Valuable Telecommunications Brand’ for the fifteenth consecutive year in the Brand Finance league table. Dialog is an ISO 9001 certified company, which is certified with the 27001:2013 standard for its Information Security Management System as well. The company’s Environmental Management System also received the ISO 14001:2015 standard for its full scope of operations, becoming the first Quad-play in South Asia to do so. Dialog has received numerous local and international awards, including the National Quality Award and the Sri Lanka Business Excellence Award.

We are Dialog Axiata

Our Vision

To be the undisputed leader in the provision of multi-sensory connectivity resulting always, in the empowerment and enrichment of Sri Lankan lives and enterprises.

Our Mission

To lead in the provision of technology enabled connectivity touching multiple human senses and faculties, through committed adherence to customer-driven, ethical, responsive and flexible business processes, and through the delivery of quality service and leading edge technology unparalleled by any other, spurred by an empowered set of dedicated individuals who are driven by an irrepressible desire to work as one towards a common goal in the truest sense of team spirit.

Corporate Values

  • Service From the Heart
  • Create the Future
  • Champions of Change
  • Exceptional Performance
  • Uncompromising Integrity
  • Responsible Leadership
  • One Team
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