FAQs for Loyalty
Club Vision General Inquiries
1. What benefits do I get being a Loyalty Member?
2. What is the minimum Points required for each membership Category?
3. What are the types of membership Categories Available?
4. What do I do with my Loyalty Points?
5. Are these points redeemable or transferable?
6. Can I buy Loyalty Points?
7. How do I register?
8. Does my pre paid Spend consider for Points?
9. How do I earn Points?
10. How do I check my loyalty status?
Star Rewards General Inquiries
1. What is Dialog Star Rewards?
2. What are the types of membership categories available?
3. What are the minimum Points required for each membership category?
4. How do I earn Points?
5. What benefits do I get for being a Star Rewards Loyalty member?
6. How do I benefit from my Loyalty Points?
7. Are these points redeemable or transferable?
8. Can I buy Loyalty Points?
9. How do I register?
10. Will my prepaid spending behavior be considered for Points?
11. How do I check my Loyalty related details?
12. What are the offers that I am eligible for?
13. How do I check my offers?
1. What are Star Points?
2. How do I earn Star Points?
3. What can I do with Star Points?
4. Who are the partner merchants that I can earn Points at?
5. Who are the partners I can redeem offers at?
6. What are the other merchant offers?
7. Do my Points expire?
8. Where can I check my Star Point details?
9. Can I earn Star Points even if I don’t have a Dialog connection?
10. Can I earn Star Points on a corporate/enterprise connection?
11. Can I allow anyone else to check my Star Points details through their My Dialog App?
12. Can I assign a mobile number, not registered under my NIC, as a nominee number to earn Star Points for my Mobile/DTV/LTE/CDMA/WiMax connection usage?
13. Can I assign my company mobile number (owned by my employer) to earn Star Points for my Dialog connection?
14. If I have two or more mobile numbers under my NIC, can I nominate one number to earn Star Points from the other connections?
15. How do I nominate a mobile number to earn Points for my Mobile/Dialog Television/LTE/CDMA/WiMax connection if I do not have the My Dialog App?
16. If I have both a Dialog and non-Dialog number, can I nominate the non-Dialog number to earn Points?
17. If I change my Star Points nominee number, what happens to the existing Star Points on the previous nominee number?
18. Can I assign a nominee number for all connections under my NIC via the My Dialog App at once?
19. Can I earn Star Points for device purchases?