Dialog “Mega Wasana” Prize Competition 2022
Terms & Conditions

The following are the terms and conditions (hereinafter referred to as the “Terms and Conditions”) pertaining to the “Mega Wasana” promotional campaign bearing No. WP/GT/ 5682 (hereinafter referred to as the “Prize Competition”) which is carried out by Dialog Axiata PLC (PQ 38) having its registered address at No.475, Union Place Colombo 02 (hereinafter referred to as "Dialog", which term shall as herein used where the context so requires mean and include the said Dialog Axiata PLC, its affiliates, successors and permitted assigns).

The Prize Competition shall be in line with and subject to the provisions contained in the Prize Competition Act No.37 of 1957 as amended, the rules laid down by the Central Bank of Sri Lanka from time to time and the prevailing policies of Dialog as amended from time to time.

The Prize Competition will be held from 06 th August 2022 to 31 st March 2023 (hereinafter referred to as the “Term”).

The following terms and conditions shall be applicable with effect from 06th August 2022.

1. Nature of the Prize Competition

1.1 The Prize Competition is aimed at and designed to reward Dialog Mobile, Dialog Television & Dialog Broadband subscribers (hereinafter referred to as “Subscribers”).

1.2 The Prize Competition shall provide Subscribers an opportunity to participate and win prizes offered by Dialog during the stipulated Term.

1.2 All winners pertaining to the Prize Competition shall be selected by way of a random selection process conducted by Dialog more fully described in Clause 4 hereto.

1.3 By participating in the Prize Competition, each and singular Subscriber shall unconditionally agree to the Terms and Conditions hereto and shall accede to be bound by the decision/s of Dialog and Dialog’s internal auditors pertaining to all matters in connection with the Prize Competition including without limitation, to the interpretation of these Terms and Conditions. For the purpose of clarity, each Subscriber by way of participating in the Prize Competition agrees to accept Dialog’s decisions as final and the same shall not be disputed during the subsistence of the Prize Competition and thereafter.

2. Entry Requirements

2.1 In order to be qualified for the Prize Competition the Subscriber/s shall:

2.1.1 be Dialog Mobile, Dialog Television, Dialog Broadband prepaid or postpaid subscribers

2.1.2 have registered the respective mobile number (MSISDN),Television account number or Dialog Broadband account number with Dialog

2.1.3 The Dialog Mobile, Television or Broadband connection shall be registered under the National Identity Card Number of the subscriber

3. Reasons for Disqualification

3.1 Any and all persons who are:

3.1.1 Dialog Mobile, Home Broadband and Dialog Television connections which are registered under organizations, Non–Residents of Sri Lanka, Dialog employees (which shall include employees / persons on contract basis / consultants or outsourced individuals who are serving at Dialog Axiata PLC, Dialog Broadband Networks (Private) Limited and Dialog Television (Private) Limited) who hold Dialog numbers/connections including but not limited to service numbers/connections and / or staff numbers and / or other numbers/connections under such employee’s NIC and / or Dialog hotlines and / or Dialog test numbers/connections and / or Dialog dummy numbers/connections used as suspension accounts and / or any other Dialog number/connection issued for internal purposes shall not be eligible to participate in the Prize Competition.

4. Mechanism of the Prize Competition

4.1 Each Rupees Fifty (50/-) spent on a reload for prepaid or makes a bill payment for postpaid packages or data package Subscribers of a Dialog connection during the period of the Prize Competition is granted a valid entry to the Competition.

The Subscribers who top–up or pay will receive a winning chance for each Rs. 50/- reload or bill payment

These winning chances will be used in selecting daily / monthly & quarterly prizes at the respective draws

All winning chances issued within a day shall be eligible for the respective Daily Draw. All winning chances issued within a month shall be eligible for the respective Monthly Draw. All winning chances issued within a Quarter shall be eligible for the respective Quarterly Draw. The Daily Draw will be held on the following day of the respective draw day. The Monthly Draw will be held on the 1st day of the following month of the respective draw month. The Quarterly Draw will be held on the 1st day of the following quarter of the respective draw quarter

Customers get one winning chance for very Rs.50/- payment made to the services related to Dialog Mobile / Dialog Television or Dialog Home broadband.

Winning Chances for Special Denominators

Below mentioned denominators would be round up to the nearest 50 when awarding winning chances

Mobile

Denominator Winning Chances
49 1
59 2
119 3
129 3
130 3
138 3
217 5
218 5
297 6
327 7
447 9
469 10
495 10
577 12
650 13
690 14

HBB

Denominator Winning Chances
290 6
299 6
310 7
540 11
575 12
655 13
706 14
1307 27

DTV

Denominator Winning Chances
82 2
96 2
111 3
122 3
153 4
167 4
238 5
554 11
733 15
734 15
899 18

Bonus Winning Chances

Customers get One Bonus winning chance for Rs.100/- denominator
E.g., If a customer reloads Rs.100/- customer gets 3 winning chances

4.2 Daily Draw

The Daily Draw is an event to randomly select one Rs.100,000/- cash prize winner which will be selected via a random digital process. This daily draw will be held on daily basis at the end of each day. The above mentioned process will be audited and certified by a reputed audit firm.

The Daily winner shall be broadcasted to the public on a television channel at a predefined time.

4.3 Monthly Draw

The Monthly draw is an event to randomly select one Rs.1,000,000/- cash prize winner which will be selected via a random digital process. The above mentioned process will be audited and certified by a reputed audit firm. The Monthly winner shall be broadcasted to the public on a television channel at a predefined time.

4.4 Quarterly Draw

The Quarterly draw is an event to randomly select one Rs.10,000,000/- cash prize winner which will be selected via a random digital process. The above mentioned process will be audited and certified by a reputed audit firm. The Monthly winner shall be broadcasted to the public on a television channel at a predefined time.

4.5 Daily Instant Rewards

Randomly selected number of customers get a chance to double their respective reload or bill payment done on a particular day. These winners will be selected via a random digital process E.g., If a customer settles a bill or reload of Rs.1,000/- and if the customer is randomly selected to receive the daily instant reward, Rs.1,000/- will be credited to the customer’s respective mobile number or Dialog Television / Dialog Home Broadband account number in addition to the Rs.1,000/- which customer incurred.

4.6 All winning Subscribers shall be informed in the manner morefully described in Clause 7 hereto.

Note: - All types of credit transfers including but not limited to any form of Dialog loans to the voice or data packages, discounts credited to Dialog’s voice or data packages via Dialog numbers shall be excluded from this Prize Competition

5. Applicable Dates

5.1 Dates for the draws

5.1.1 Draws pertaining to the Daily Cash Prize shall be held on the following day of the respective draw date during the period of the Prize Competition. All entries of a particular day shall be entitled for the daily draw.

5.1.2 Draws pertaining to the Monthly Cash Prize shall be held on the 1 st day of the following month of the respective draw month during the period of the Prize Competition. All entries of a particular month shall be entitled for the monthly draw.

5.1.3 Draw pertaining to the Quarterly Cash Prize shall be held on the 1st day of the following quarter of the respective draw quarter during the period of the Prize Competition. All entries of a particular quarter shall be entitled for the quarterly draw.

6. Prizes

6.1 Value of prizes pertaining to the Prize Competition shall be as follows:

6.1.1 Prizes Types

Prize Type Frequency No of winners Value per Winner (Rs.)
Super Grand Cash Prize Quarterly 1 10,000,000
Grand Cash Prize Monthly 1 1,000,000
Daily Cash Prize Daily 1 100,000
Daily Instant Prizes Daily 3,600 Based on the Reload / Bill Payment Value

6.2 All prizes issued in line with the Prize Competition shall remain non-transferable at all times.

7. Notification of Winners and Claiming of Prizes

7.1 Dialog shall inform all the subscribers via SMS on the amount of winning chances that the customers have received on daily basis whenever the subscriber perform a reload or a bill payment

The winning Subscribers in Super Grand Cash Prize, Grand Cash Prize & Daily Cash prizes will be informed via call from number 1777. Dialog shall not be liable for any fraudulent calls received by the Subscribers from any other number.

There will be a limitation in the maximum number of successful claims per prize category, as provided for in the table in Clause 6. Once the maximum allowed claims are reached the claiming of prizes from the respective prize category will be suspended.

The following is the prize distribution method:

Prize Type Per Prize Value Prize Redemption Method
Super Grand Cash Prize 10,000,000 Dialog shall make arrangement of prize giving via a special event (or TV show).
Grand Cash Prize 1,000,000
Daily Cash Prize 100,000
Daily Instant Prizes Based on the Reload / Bill Payment Value Daily Instant Rewards would be added to the customers’ respective mobile number or DTV/HBB account as follow
Prepaid - as a reload
Postpaid – Bill Discount

7.2.5 All Prize Competition winners shall claim their respective prize by dialing #121#, 121 or My Dialog App within seven days (07) days from the time the winner is identified. Prizes not claimed within the said seven (07) day period shall be forfeited.

7.2.6 All Prize Competition winners of Super Grand Cash Prize, Grand Cash Prize & Daily Cash prizes shall settle in full any and all out-standing payments owed to Dialog prior to claiming their prize. The grace period for outstanding settlements shall be Five (05) working days. In the event where the winner fails to settle any such outstanding payment, the same value shall be deducted from the prize and the remaining prize value shall be presented to the said winner.

7.2.7 In order to claim the prize of Super Grand Cash Prize, Grand Cash Prize & Daily Cash prizes the relevant Dialog connection (as morefully described in clause 2 herein ‘Entry Requirements’) should be registered under the winner’s name. For the avoidance of doubt only the winner under whose name the connection is registered (at the time the winner is identified by Dialog) will be allowed to claim the prize. If the winner is not the registered owner of the Dialog connection the winner will be disqualified.

7.2.8 In order to collect the prize category Super Grand Cash Prize, Grand Cash Prize & Daily Cash prizes winners shall provide necessary identification documents including but not limited to the National Identity Card under which the relevant Dialog connection is registered.

7.3 In the event a Prize Competition winner fails to fulfill any one or more of the above requirements (as applicable), Dialog shall have the sole discretion to disqualify that particular Prize Competition winner and cancel the applicable prize.

7.4 Dialog reserves the right to disqualify any Subscriber who participates in the Prize Competition, if Dialog is of the view that the Subscriber has breached any one or more provisions of the Terms and Conditions hereto.

7.5 Dialog shall not be held accountable for the non-delivery of the SMS notifications to the Subscribers owing to any reason whatsoever.

7.6. Dialog shall not be liable for any system issues or manual lapses which results in not receiving winning chances, automated prize redeems.

7.7. Subscriber shall understand that the Mega Wasana is a prize competition and does not guarantee any definite prizes to each and every Subscriber. Dialog shall not be liable to pay any damages to any Subscriber in the event of any system or manual issues occurred in the process.

7.8 All the prizes shall be redeemed within three (03) months from the time the winner is identified. Prizes not redeemed within the said three (03) month period shall be forfeited.

8. Customer Inquiries & Complaints

8.1 For General complaints and inquiries in relation to the Prize Competition all Subscribers can contact Dialog on the Customer care hotline number 1777 only.

9. Rights of Dialog

9.1 Dialog reserves the right to verify if the entries submitted for the draw are from Subscribers under whose name the relevant Dialog connection is registered and remains so at the time of entry to the Prize Competition and Dialog shall at times be authorized to verify the names and addresses of the winners through the internal data bases of Dialog as and when required.

9.2 All Subscribers warrant that they have read and fully understood the Terms and Conditions hereto which is available for public viewing at https://dlg.dialog.lk/megawasana

9.3 Dialog reserves the right to publish the names of the winners on any preferred media.

9.4 Dialog’s decision, in concurrence with the Western Province, Department of Revenue rules and regulations, regarding this Prize Competition will be deemed final and nonnegotiable.

9.5 Dialog will pay all taxes that it is required to bear by law. It is the prize winner’s obligation to pay all the taxes that he or she may be liable to bear in respect of the prize.

9.6 Dialog reserves the right to amend the Prize Competition or its offers or Terms and Conditions without prior notice to the Subscriber/s.

9.7 In the event of any dispute, Dialog’s decision shall be final.

9.8 Dialog shall have the absolute right to transfer its rights and liabilities hereunder to its successors or assigns without any prior notice thereof

10. Your Personal Data

10.1 Dialog is required to process the relevant Personal Data of its customers in accordance with the Dialog Privacy Notice located at https://dlg.dialog.lk/privacy-notice.

10.2 You hereby agree to Dialog's processing of your Personal Data and acknowledge that you have read and accepted Dialog’s Privacy Notice.

10.3 Dialog reserves the right to share its database/specific customer Personal Data with any one of its subsidiaries in order to provide an integrated service to you. Such disclosure will be governed by the Dialog Privacy Notice.

10.4 In the event of discrepancy between this Clause and the Dialog Privacy Notice, the Dialog Privacy Notice shall prevail to the extent of such discrepancy.

11. Applicable Law and Dispute Resolution

11.1 The Terms and Conditions hereto shall be governed by the laws of Sri Lanka.

11.2 Any dispute arising out of these Terms and Conditions or the conducting of the Prize Competition shall be settled by a competent court of Sri Lanka.