How to confirm ownership for my mobile connection?
Simply dial #132# on your phone and select option 1 for SIM ownership.
To confirm your address select option 3
Use the below screens as a guide on how to do the ownership confirmation
Required Documents to Correct Ownership
National Identity Card / Driving License / Passport
Proof of Address
If the connection has been provided to a loved one/person known and you still want to maintain the ownership with you then user details can be updated as care of information on system by visiting and outlet. However the owner of the connection is still responsible for the connection.
Still need help?
Use one of the methods below to get in touch with us.