FAQs for Roaming
Call & SMS while Roaming
Reload Your Account
How to Reload Account
Roaming Service Activation
Data Roaming Service (Activation/Deactivation)
Roaming Rates & Plans
Reload the Roaming account
Big Talk Roaming Plan
What is the Big Talk roaming plan?
In what countries can I obtain the Big Talk roaming plan?
How can I activate/deactivate the Big Talk roaming plan?
Who is eligible for this plan?
How will I be charged once the allocated quota per day is consumed?
Can I activate any other data roaming plan while using the Big Talk roaming plan?
When you Arrive
Before you leave
Roaming Budget Setter
What is Budget Setter?
Who can use this service?
Can I enhance or adjust the credit limit by myself?
Can I adjust my credit limit, below the total outstanding amount of my current connection?
What is the minimum and maximum value I can set?
Can I enhance my temporary credit limit to the maximum of Rs. 50,000?
How long is the temporarily enhanced credit limit valid for?
Will I be notified when my temporarily enhanced credit limit is about to expire?
What if I want to remove the temporary credit limit enhancement prior to the expiry date?
Which roaming services can I use with the temporarily amended credit limit?
Calls and SMS's
What is Data Roaming Service Activation and Deactivation?
Who is eligible for this service?
How can I Activate/Deactivate my Data Roaming Service?
When Data Roaming is Deactivated, do I have to turn ON data once I return to Sri Lanka?
What are the available Data Roaming plans for Postpaid connections
What are the available Data Roaming plans for Prepaid connections