14. What are the plan’s activation limitations?

>  Postpaid customers should have a base plan to activate this.

>  Postpaid recurrent plan cannot be activated multiple times if a recurrent plan is already active. The customer can activate multiple add-ons (one time) on top of it.

>  Any download or upload within Facebook/YouTube/WhatsApp/Instagram & Viber is free, but the customer will be charged, if a customer uses a 3rd party URL or any other application.

>  To ensure a full-speed seamless internet experience, customers must always have an active Anytime Data quota, in addition to their YouTube & Social Media plan quotas, as some of the platform initiation and continuation services require protocols that are outside of the whitelisted ones mentioned in the plan (due to the presence of 3rd party URLs within the applications) and if the customer uses Facebook chat/ messenger.

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