How to convert an existing Mobile connection to an eSIM?

  • Use the request form (Convert to eSIM) by visiting the following link 
  • The request will be processed within 1 working hour (working hours: 8am to 5pm on weekdays)
  • Upon Conversion, you will receive an email with the QR code to scan via your device
  • Follow the directions relevant to your Device (given below) to download the eSIM profile

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