FAQs for Devices
Wi-Fi Extender Packages
1. Are the extenders/repeaters connected to each other through wires?
2. How long does it take to get the service installed?
3. Will the extended unit provide the same internet speed?
4. If one unit does not work, will it affect the other units?
5. Can I pay for the package in installments?
6. Can I set a separate password for each unit?
7. How many devices can be connected to one unit at a time?
8. Will the signal of the extenders penetrate through walls?
9. Can any prepaid or postpaid plan holders sign up for the extender package?
10. Can we use an ethernet cable on extender units?
11. My area has poor 4G signal quality. Will the Wi-Fi extender be able to boost the signal strength and improve my internet speed?
12. During the 2-year warranty period will the team visit my home and fix any issues or replace faulty equipment?