FAQs for Billing
Home Broadband Billing
1. What are the currently available Bill/FUP reset dates?
2. How can I change my existing Bill/FUP cycles to another cycle as I need?
3. Is there any possibility to mismatch the Bill/FUP cycles (Ex. Bill Cycle: 1st to 31st; FUP cycle 21st to 20th)?
4. How monthly rentals are calculated?
5. Can I upgrade or downgrade my monthly package?
6. How do I know the credit limit for my HBB connection?
7. How can I maintain my HBB connection without disconnections?
8. How long I can keep my connection in disconnected status?
9. Can I disconnect my connection temporally?