FAQs for Voice Prepaid Plans
Dialog Blaster Prepaid Unlimited
Where to get your SIM?
What are the SIM sizes available?
How do I check the credit balance on my Prepaid Tourist Connection?
How do I Top Up the connection if I finish my quota?
Is registration required to purchase a Connection?
How long is the SIM valid?
I will be in Sri Lanka for more than 30 days. Can I still use my prepaid tourist connection?
How do you activate the Couple Blaster pack?
Who is eligible for the Couple Blaster pack?
Is this pack available for hybrid (postpaid customers who are using prepaid services) customers?
How to add/edit a couple number?
What is the validity of the pack?
Is the pack automatically renewing every month?
Can the added couple number be a mobile postpaid connection?
Does the customer have to add a couple number every month?
How often can I change the couple number?
Does the customer need to activate the pack first in order to add the couple number?
When will the validity period start for the Couple Blaster pack?
How can the customer check the pack’s validity?
How can the customer check the current couple number in use?
How do you check the pack’s expiration date?
Can a customer activate the Couple Blaster pack via the MyDialog app?
What does ‘Added by me’ mean?
What does ‘Added by others’ mean?
How many ‘Added by me’ numbers can be added at a given time?
How many ‘Added by others’ numbers can be added at a given time?
Can the customer view the validity of the ‘Added by others’ numbers?
Is the tax charged separately from the customer?